Great after sales service from Coopers

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symon
Posts: 4
Joined: Wednesday Aug 12, 2009 11:27 am

Great after sales service from Coopers

Post by symon »

Hi every one just thought I would let every one know how the good folk at Coopers are looking after me.
I bought there kit the other day after an absence from brewing for ten years and when i ripped into the box, I realised some of the bottles had been squashed in a major way by the can of lager. Emailed our friends at Coopers and they said they would post me out some replacements. Now that's service!!!
p.s a big hi to all great site with lots of great help
symon
When Everything Changes, Change Everything
Throsby
Posts: 116
Joined: Tuesday Jun 26, 2007 8:49 pm
Location: Mid-North Coast (NSW)

Re: Great after sales service from Coopers

Post by Throsby »

Welcome aboard buddy.

Yeah, I've had very positive experiences with Coopers after-sales service. Just a great business making a great product I reckon.
symon
Posts: 4
Joined: Wednesday Aug 12, 2009 11:27 am

Re: Great after sales service from Coopers

Post by symon »

Thank you for the welcome
symon
When Everything Changes, Change Everything
oconn
Posts: 4
Joined: Monday Nov 20, 2006 11:03 pm
Location: ireland
Contact:

Re: Great after sales service from Coopers

Post by oconn »

Hi all,
I bought a coopers pale ale kit via www as i live in Ireland and they didnt sell it here at the time. Tin came dented emailed coopers who sent me a replacement tin all the way across the world.....fair play to them as both turned out fine :D
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Anna
Posts: 511
Joined: Monday Jun 15, 2009 2:48 pm
Location: Southwest Sydney NSW

Re: Great after sales service from Coopers

Post by Anna »

Coopers get a big thumbs up from me also. I've often emailed to the address on their website, and they always come back within a day with very helpful information. Goodonya Coopers! Anna
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